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Your items may arrive sooner than the estimated delivery date. Ralph Lauren reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on RalphLauren.com.
When you choose the Economy delivery option, packages are delivered Monday through Saturday 8 AM to 4:30 PM. Orders sent by Fast, 2-Business-Day or Next-Day shipping methods are delivered Monday through Friday from 8 AM to 4:30 PM.
We recommend choosing Fast or Next-Day delivery if you are shipping your package to a business address. You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you.
You will also be asked to provide an email address, to which we will send confirmation that your order was placed.
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we accept return and refund if the item have any problem
1.Service we provide service within 12hours,all massage will be replied at the first.Please contact us by inbox massage or trader manager
2.Shoot Product images are 100% in-kind shooting,but because of the light,angle, and other issues will have a little different
3.Feedback Please leave 4 or 5 star,so we know you received your order and are happy with the item.We will do the same for you.If there has any problem with your purchase,please be sure to contact us before leaving feedback or opening dispute,so we can resolve the issue in a positive way.As you can imagine,your good feedback is vital to our success.
Q: Why Russian customers need to fill in passport information?
A: When you making order, your passport information will be required by the local customs in Russia. Please be assured that your information will never be told to the third party, and it's safe for you to provide information on AliExpress.
Q: When will my order be shipped?
A: Totally we need to arrange your package within 1-3 days, no more than 5days. If it's an urgent order, please make remarks when you place order, or contact our customer service to urge for you.
Q:How can I track my parcel?
A:You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open)
Q: Delayed logistics in Brazil, Mexico and Chile.
A: If your parcel has arrived to your country, hope you can give a little more time, since the postal system in Brazil, Mexico and Chile is usually slow. If you still do not get it within 2 weeks, please contact our customer service.
Q:What can I do when purchase protection time is running out?
A:If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to our account.
Q:How can i change or refund my item ?
A:You can cancel order or change items before shipping,once the parcel is shipped,we cant accept the cancellation or exchange,if you want cancel the order,please kind to choose the reason of you dont want it or other reason.when you receive it unsatisfied,contact us soon,we will 100% solve it.
Q: When will I receive the refund?
A: The refunds will be proceeding within 3-15 days by Aliexpress. If you have some problems with it, please contact with the Alipexpress customer service! Thanks.